Bentleytrike.ca is committed to the highest standards in protecting our customer's private information and providing only the highest level of customer service. Below you will find answers to some of the most common questions we are asked.
If you have any other concerns, please contact us at sales@Bentleytrike.ca or via phone at 866-347-1858 and we will try our best to address any of your concerns.
Is your web site secure?
Shopping with your credit card at Bentleytrike.ca is guaranteed to be safe and secure.
We take extensive steps to process thousands of Internet transactions securely and safely. Our secure server software (SSL) is the industry standard for securing credit card transactions over the Internet.
This software encrypts all your personal information into an unrecognizable code that is securely transmitted from you to us. When this encrypted information reaches our secure server, we translate it back to its original form and store it safely offline and inaccessible through the Internet.
To continue our commitment to your security, every credit card processed is run through an address verification process to verify that the card is registered to the billing address on the order.
We are dedicated to providing you with a secure, worry-free shopping experience.
Can I order over the phone?
Absolutely! We understand it's sometimes easier to talk to a real person when placing an order. Call us anytime Monday thru Friday between 8am and 5pm Pacific time. Our toll free number is: 866-347-1858
We accept Visa, Mastercard, American Express, or Discover as forms of payment. If you would like to use an alternative form of payment such as Paypal, wire transfer, purchase order, call us at 866-347-1858
Confirmation of orders
After placing an order you will get a confirmation email within 10 minutes. If you place an order with us and don't get a confirmation email check your "junk" mail folder - it will probably be in there; otherwise, shoot us an email and we'll get you set up.